Root Cause Analysis

An organization's employees will invariably encounter problems that require critical thinking and innovative solutions. In order to effectively solve problems and prevent their reoccurrence, one must discover and address the root cause.

This Root Cause Analysis workshop will teach participants to zero-in on relevant data and avoid squandering time gathering non-relevant data. It is also designed to reduce conflict and "shot-gunning" when a group is involved in solving a problem as well as to provide participants with confidence in presenting complex problems to others in the organization.

This training is ideal for anyone involved in troubleshooting and analysis. It is especially beneficial for professionals in engineering, quality control, information technology, business operations, manufacturing, and customer service.