Learning Objectives

Participants that complete this workshop will :

• Better team members and leaders: individual and group behaviors
• Personality differences and cognition
• The role of perception and perspective
• The role emotions play in the decision making
• Group affect and emotional contagion
• The most common cognitive biases – how they can help us and hinder us
• Conscious and subconscious processing
• How trust is build and rebuild trust
• Keys to motivation individuals and teams
• How to persuade others, bolster leadership, and build influence
• Sources of power: What they are, how to acquire power, and how to use power
• How to read, and properly understand, body language
• Communication styles: Strategically and tactically improve interaction
• When emotion is more important than logic and, conversely, when logic is more important than emotion.

Case Studies