HUMAN BEHAVIOR

Managing a team without understanding individual behaviors is like driving a car not knowing the difference between a steering wheel and the breaks. The only way to effectively manage a group of people is to understand what makes them think and act the way they do. What motivates them? What are their individual strengths and weaknesses? How do they approach and receive communication?
This course explores the underpinnings of our behaviors by examining concepts of group dynamics, personality, individual and group affect, and motivation styles.
Through hands on exercises, case studies, and class discussions, participants gain insight into the underpinnings of human behavior and learn to cultivate stronger interpersonal relationships as well as develop leadership skills with an impact.

WHAT PARTICIPANTS ARE SAYING:

WHAT PARTICIPANTS WILL LEARN:

  • Better team members and leaders: individual and group behaviors
  • Personality differences and cognition
  • The role of perception and perspective
  • The role emotions play in the decision making
  • Group affect and emotional contagion
  • The most common cognitive biases – how they can help us and hinder us
  • Conscious and subconscious processing
  • How trust is build and rebuild trust
  • Keys to motivation individuals and teams
  • How to persuade others, bolster leadership, and build influence
  • Sources of power: What they are, how to acquire power, and how to use power
  • How to read, and properly understand, body language
  • Communication styles: Strategically and tactically improve interaction
  • When emotion is more important than logic and, conversely, when logic is more important than emotion.

PROGRAM DETAILS:

OTHER TOPICS
  • Management
  • Conflict Resolution
  • Persuasion Skills
  • Relationship Management
  • Emotions
  • Personality
DELIVERY OPTIONS
  • 1/2 Day Intensive
  • 1 Day Intensive
  • 2 Day Intensive
METHODS
  • Lecture
  • Group Dynamics
  • Simulations
  • Case Studies
  • Skill Practice Exercises
PROCESS
  • Pre-Training Assessment
  • Tailored Content
  • Expert Delivery
  • Post-Training Evaluation
  • Post-Training Assessment
  • 3 Month Follow-Up

Research Based

Expert Delivered

Active and Experiential

100%

client Satisfaction Rating

100%

of clients would refer us

98%

of participants would refer us

5

running evaluation form average
(out of 5)

90%

of trainers hold higher degrees
(Most PhD)

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