Learning Objectives

Participants that complete this workshop will :

• The good and bad of relationships
• The 4 vantage points and 8 aspects of organizational relationships
• The importance of focusing on purpose, and the role it places in relationships and resiliency
• Happiness and satisfaction
• How to truly get to know people
• Use the M.O.N.E.Y system framework for relationship management and getting to know others and strengthen bonds
• Keys to motivation
• Avoid motivation-killing behaviors
• Common detractors of relationships: how to prevent them
• The trust equation and how to leverage it to build trust, authentically
• The dangers of “best practices” and impersonal approaches
• Understand personality, social styles, and the effects on communication
• How to prepare for key conversations
• Strategic vs tactical communication in relationship development
• Utilize social and emotional intelligence
• Utilize the tenants of powerful communication
• Understand the role of body language and how to use it effectively
• Steer relationships, not push them
• Recognize and seize "moments of truth"
• Document, analyze (SWOT), and map their relationships
• The role of alignment on organizational relationships
• The importance and impact of culture on relationships
• Network interventions that can be leveraged to improve organizational relationships – Mentoring, Training, Coaching, Counseling.
• Build internal partnerships

Case Studies