Powerful Communications

Has there ever been a more important, controversial, and elusive subject to master as effective communication? This course tackles the vital ability to communicate powerfully and effectively and teaches participants skills and tactics to master the art of communicating, understanding others, conveying the message optimally, and thus accomplishing individual and organizational goals more efficiently.

WHAT PARTICIPANTS ARE SAYING:

In this course participants will learn:

  • Grice’s Maxims, a 4-point framework for effective and efficient communication
  • The M.O.N.E.Y template for building strong relationships
  • The C.A.R.E model for listening and speaking
  • Understanding the role of perception
  • Communicating to inform and explain
  • Communicating to persuade and influence
  • Deciphering facts vs. opinions
  • The common barriers of powerful communication
  • Strategic vs. tactical communication
  • Differentiating how to communicate data, feelings,
    parameters, expectations, and feedback
  • Metatalk: Listening to and understanding the real meaning behind words
  • Understanding the meaning behind others' body language
    and facial expressions
  • The power of pitch and tone
  • Using non-verbal communication to enhance your message
  • How time, place, format, state, and culture affect communication
  • When conversation should be short and concise
  • When conversations should be slow and detailed
  • Powerful words: The use of "we", "I", and "you" for optimal impact
  • Powerful questions: How to ask the right questions
  • The concept of framing your communication and reframing
    the conversation
  • The role of hierarchy and power on conversation
  • How to listen actively and effectively
  • How to ask the right questions
  • The importance of a “Yes” mindset
  • How to say “No” when you need to

PROGRAM DETAILS:

OTHER TOPICS
  • Conflict Management
  • Conflict Resolution
  • Persuasion Skills
  • Relationship Management
DELIVERY OPTIONS
  • 1 - 2 day Intensive
METHODS
  • Lecture
  • Case Studies
  • Group Dynamics
  • Experiential
  • Simulations, practice exercises, etc.
PROCESS
  • Pre-Training Assessment
  • Tailored Content
  • Expert Delivery
  • Post-Training Evaluation
  • Post-Training Assessment
  • 3 Month Follow-Up

Research Based

Expert Delivered

Active and Experiential

100%

client Satisfaction Rating

100%

of clients would refer us

98%

of participants would refer us

5

running evaluation form average
(out of 5)

90%

of trainers hold higher degrees
(Most PhD)

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