For New and Early Stage Managers

It will only be a matter of time until successful employees transition from managing work to managing people. Once in the role of a supervisor, team leader, or immediate manager they will become the front-line of business execution. Key employees, their engagement, their performance, the mitigation of risk, and the proper execution of strategic goals will soon be under their purview. Managing People [For Non-Managers] provides a framework from which to operate. The program focuses on how to optimize your supervisory and management skills in order to become an effective leader of people.


What Participants will learn:

  • What is Management ?
  • You’re promoted, now what?
  • How to deal with challenges of recently promoted managers/supervisors
  • Key roles of Management
  • Inherent Dilemmas in Management and how to Handle them
  • How to Build Teams
  • The 4 Stages of Team Development
  • The 4 Levels of Work
  • How to improve Team Performance
  • What is Coaching, Counseling, Training, and Mentoring
  • Establishing Yourself, Building Credibility
  • Finding and Developing Power
  • How to build Trust
  • The role of influence, Getting what you want
  • How and when to effectively delegate work
  • How to communicate expectations
  • Understanding hierarchy: The good and the bad.
  • Managing up, Managing down, and Managing across
  • How to create accountability
  • Different management styles and how employees respond to them
  • Toxic management behaviors to avoid at all costs
  • What employees really want
  • The implications of poor employee engagement
  • A multi-party approach to employee engagement
  • Empowering Employees
  • Best practices for managing projects to completion
  • Effectively managing amidst generational demographic.
  • Optimal communication for optimal results
  • Providing effective feedback
  • Conflict resolution: basic skills & best practices.
  • Understanding motivation: extrinsic and intrinsic rewards
  • Understanding how to Negotiate for team resources
  • Harnessing team members’ diverse personalities, backgrounds, and skillsets
  • Constructing teams for optimal performance
  • Mentoring do’s and don’ts.
  • Active listening skills
  • Reward schedules that drive performance
  • Encouraging open communication
  • Emotional intelligent management basic tips


  • People Strategy
  • Talent Management
  • Motivation
  • Recruiting
  • Group Facilitation
  • 2 Day Intensive
  • Lecture
  • Group Dynamics
  • Simulations
  • Studies
  • Case Studies
  • Skill Practice Exercises
  • Pre-Training Assessment
  • Tailored Content
  • Expert Delivery
  • Post-Training Evaluation
  • Post-Training Assessment
  • 3 Month Follow-Up

Research Based

Expert Delivered

Active and Experiential


client Satisfaction Rating


of clients would refer us


of participants would refer us


running evaluation form average
(out of 5)


of trainers hold higher degrees
(Most PhD)

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